Hiring a new technician is much more than just expanding your team; it's an opportunity to mold the future of your auto repair shop. As a service manager, your role in championing the continuous...

When new vehicle models roll out faster than ever, and each one is more complex than the last, keeping your technicians sharp and skilled is essential for your survival. But how do you ensure they're...

In our industry, there tends to be an emphasis on technical achievements, while interpersonal skills are overlooked. Skills like communication and teamwork don't get the spotlight they deserve,...

Skilled technicians are vital to any auto repair business, but finding and retaining these important team members can be a challenging task during the current automotive technician shortage. A...

For those who have a knack for all things mechanical, becoming a skilled technician may seem effortless. However, excelling in this field requires a diverse skill set that extends beyond routine...

For many years, traditional classroom learning has been the norm in our industry. However, as our industry continues to evolve, it’s become crucial to adapt our training methods and meet the growing...