While the technician shortage isn't exactly breaking news for our industry, its effects don't seem to be letting up anytime soon. The problem is complex, and unfortunately, a solution isn't on the...
5 KPIs for Assessing Automotive Technician Performance
September 19, 2023
Fighting the Forgetting Curve
May 05, 2023
Causes of Low Automotive Technician Productivity
October 13, 2023
Training vs. Hands-On Experience: Striking a Balance for Optimal Performance in Auto Shops
November 17, 2023
Wouldn't it be great if you could retain everything you learn, the first time you learn it? Unfortunately that's not how most people's memories work, and we have the concept of the forgetting curve...
It's no secret the automotive industry is undergoing a shift — vehicle technology is rapidly changing, technicians are in short supply, and shops everywhere have been feeling the effects. This can...
Many automotive shops hold long training sessions for their technicians and service advisors periodically throughout the year. What if we told you this traditional model of training may not be the...
Early learning is necessary for humans to function in the world. We learn to walk, talk, share, and then read, write, and calculate. Compared to the learning we are capable of as adults; all of this...
In this episode, David Boyes joins Ratchet+Wrench editor Chris Jones to talk about our company’s app, Today's Class, an online learning organization that has been supporting the automotive industry...
If the popularity of language-learning apps indicates future success for mobile learning on the go, Today’s Class may be on to something. Headquartered in Birmingham, Alabama, Today’s Class focuses...